Categories

Site Information

 Loading... Please wait...

Policy

Shipping

We ship to every part of the United Kingdom. The usual delivery time is 1 working day if placed before 1:00pm, unless you live at an offshore address then this could be 2-3 working days. The shipping price depends on the weight and size of the order which can be found out at the checkout by entering your postcode.

Price & Delivery

1.1 Prices advertised are in Pounds Sterling and exclusive of all UK taxes and VAT (where applicable). You are responsible for ensuring that all credit and debit card details are correct and that You are using the card in good faith.

1.2 You will be notified when Your Order has been despatched.

1.3 Delivery times are issued in good faith and are not legally binding. We will not be responsible for any inconvenience arising through delay or loss caused by delivery.

1.4 Delivery charges are set out in the Delivery Services section of this site. Charges are based on the address that You supply. Once an Order has been despatched We are not responsible for any changes to addresses.

1.5 A signature is required as proof of delivery. Once Goods are delivered to You, they become Your property. We are not liable for any loss or damage to Goods once they have been delivered to You. On receipt of Goods You must check against the inventory provided. You must inform Us of any missing items within 24 hours. After this time no liability will be assumed by Us.

1.6 If after 7 days of confirmation of Your Order You haven’t received Your Goods, You must notify us immediately.

1.7 Goods must be used for the purpose for which they are intended. We will not be responsible for any injury or damage caused by the misuse of Goods.

1.8 If Goods are damaged or faulty You must inform Us within 3 working days. Damage or faults after this time will be deemed as Your responsibility.

1.9 We reserve the right to change and amend prices at any time. You will pay the amount specified at the time of the checkout process.

1.10 Prices exclude delivery charges.

1.11 Next day Delivery applies to delivery on working days and does not include weekends and bank holidays.

Cancellation & Returns

2.1 If You wish to cancel Your Order: Before despatch You must notify Us as soon as possible by emailing info@bcprofiles.co.uk or by phoning 01924 382112, please quote Your Order number in all correspondence. If Goods have already been despatched: You must return them within 7 working days of receipt to;
BC Profiles
Russell Street
Off Thornes Lane
Wakefield
West Yorkshire
WF1 5QS

2.2 If You wish to return Goods for any reason You must notify us by the methods in condition 2.1 stating the reason.

2.3 There is a 25% re-stocking fee on all products returned unless faulty or damaged.

2.4 Your Statutory Rights are not affected.

2.5 Once your goods have been returned and inspected your money will be re-funded.

Planning Your Job

BC Profiles strongly suggest you DO NOT book any trade person to complete a job involving goods ordered from us, until all parts of your order have been received in good order. We cannot accept any liability for any costs incurred due to damages, defects, faults or issues with goods in transit.